Leo's Electric Corp. of Southampton,NY, was established in 1976 to service the surrounding area and provide residents with all their standby electric power solutions. Our staff of knowledgeable, dedicated professionals takes pride in providing outstanding, personalized service to our customers and our community. Call us today and become one of our many satisfied customers.
Providing customer service with a small town feel and the experience and quality of a national company. As much of our business comes from referrals, our customer service is our top priority. Good customer service is more than just showing up on time however. Customer service is the total customer experience that is dictated by the following factors.
Experience – Not all electricians are the same. They have varying levels of experience and qualifications. There are apprentices, Journeyman electricians, and Master electricians. Out of those three, only s master electrician is fully qualified to handle any electrical project. All of our electricians are not only master electricians, but they are also licensed. Only a licensed electrician is certified to understand the National Electrical Code that all homes are built according to. Employing the highest level of electricians ensures that we are capable of doing any installation or service at your home.
Quality technicians – All of our technicians undergo a rigorous orientation, drug screening, and field observation before being sent on service calls themselves. They have a good work ethic, wear clean uniforms, take off their shoes if you request, and they clean up after themselves. They are polite and respectful of you and your property.
Professional Service – We stock our technician’s trucks with a variety of parts and fittings. This means that they show up with the materials necessary to do your job. We have a live customer service dispatch center that does not overbook the technicians. What this means for the customer is that we show up within the window provided and are respectful of your time.
Credibility – We offer estimates in writing. This means that you will not have any surprises when the job is completed. If the scope of the job changes after we begin, the technician will apprise you of the situation and revise the estimate, in writing. We charge by project for most services, and by the hour for large-scale jobs.
We have the experience, personnel, and materials ready to complete the job. We are a professional operation, which you can count on for top-notch service every time.